Hewlitt Packard
Ink Jet cartridges ripoff

Given my previous good experiences with HP printers I decided to buy another one to replace my old HP Deskjet. I bought a PSC 1350 despite the fact the "trouble" with the old one was that it was simply no longer supported by HP (ie no new driver) under Windows XP. I bought the PSC 1350 for a little over $100.

After using it for several months the cartridges were running low so I got two kits to refill them. That seemed to work for a while but now it doesnt work at all. Turns out HP has designed the cartridges to count ink droplets and when the counter has reached a certain number it indicates its empty. Doesnt matter if you've refilled it, the counter doesnt know that. Theres no way to reset this so your only option is to buy brand new cartridges. The cost of a new color and a new black cartridge is almost the cost of a whole new printer!

I find the forced purchasing of HP consumables, at way inflated prices, to be a ripoff! I'll buy some other brand of printer before I spend an other cent of HP products.

John
Edmonton, Alberta
Canada

Company: Hewlitt Packard
Country: USA
State: California
City: Palo Alto
Phone: 6508571501
Site: hp.com

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