Duckfishelectronics.com
Do not risk buying from duckfishelectronics.com

Toughest customer support actually! I'm a. I want a notebook for college. I requested a Macbook Pro from Duckfish Technology for 699.99 (as advertised). Delivery was quickly, also it was sent 24 hours later. I observed the handle was from California, and believed it had been only a little sketchy in the beginning. (They're a washington-based "organization"). And so I sent revenue, which been just one individual named Victor. He explained it had been from the factory they'd in California. And so I was like, ok. After I first got it, it'd been delivered from the random individual (possibly 3rd party) from a flat complex in California. I popped it, and also the macbook pro had NUMEROUS scores, gas spot marks, along with a reduction about the faceplate despite the fact that on the site they promote as "Quality 10/10 an ailment" as well as their items undergo "demanding examination" before being offered. I sent all of the issues I'd with-it about the FIRST evening I acquired the macbook to get a reimbursement or other things I really could do. Used to do not obtain a response until I delivered it again 3 days later. Victor explained to be able to obtain a reimbursement I'd need to spend A - 20% restocking charge, or contain it traded. I decided to obtain it traded. After examining the macbook had no extra harm, I discovered anything unusual. I'd totally obtained the incorrect macbook. The main one I'd requested was a 2.53 Ghz, 4g storage, 250gHD macbook pro. I'd obtained a 2.26 Ghz, 2g storage, 160gHD macbook pro. And so I needed to shell out of my very own wallet to deliver THE INCORRECT macbook back again to them. I required the macbook pro for my chem laboratory course, and that I had previously lost effort and time with no notebook attempting to purchase out of this "organization" and much more importantly, do my schoolwork. Then when I spoke to Victor about that issue, he explained they'd happily solve the problem and send the right mac that subsequent week. I had been ultimately happy and so I sent my macbook pro in USPS Express Email, that charge me around 60$ since I required the notebook in a rush to complete my schoolwork. What used to donot understand nevertheless, is when my macbook pro was delivered, THEN THEY informed me that my "device" was sold-out plus they credited back my income.investing 60$ on delivery is. I invested that much since I had been informed I these were likely to deliver out my alternative 24 hours later they got it. I had been underneath the impact they had onto it in-stock. Along with that, to pay for delivery TO COME BACK a macbook pro they improperly sent within the first place. I ought tonot have to cover delivery if it's the incorrect item. It was not at-all my problem they delivered me a/drastically wrong macbook. And so I named them to protest and try to be returned for shipping my device back. Victor explained he had "never observed the organization provide a complete return back" and maintained making reasons to why I'dnot be returned, not just one penny, and sometimes even half. That (I ought to be pleased they actually provide me a reimbursement, they "waived the restocking charge") etc. First, why would not I obtain a complete refund to get a all messed up macbookpro? It was not actually what I REQUESTED. Next, uhh why can you cost me to get a restocking charge whenever you delivered out the incorrect item? To ensure that is after I requested to keep in touch with a boss and/or someone in a greater placement then him. He responded, "he's just in revenue and he's no body else for me personally to speak also". That will be totally irritating. If you should be "employed" with a business, you clearly must have a kind of conversation approach to contact the business proprietor, anyone in a greater placement subsequently him, etc. It had been a questionable site, and also the only individual I "spoke to" was Victor. I'm insinuating this is just a single-man work "organization" plus they cope with promoting their very own/re selling 3rd party used products. I'll never do that again! I invested so enough time and cash to purchase out of this organization. I'd instead simply invest a few more 100$is TO UNDERSTAND I'm obtaining a great deal plus they will provide the things they claim they'll.

DoN't risk purchasing from duckfishelectronics.com!

Company: Duckfishelectronics.com
Country: USA
Site: duckfishelectronics.com

  <     >