Mobage
Fantasica Fantasica fraud

My oldest daughter started playing this game several months ago, as soon as it came out in the US. She soon talked me and my other children into playing as well. We were all very active players and together spent a considerable amount of money on cards and card boxes in order to enhance our game play. We were able to log in and out of our games in order for another family member to play their game. Having a separate device for each of our family members is just not financially possible so we were extremely excited to be able to play and know that when we upgrade or purchase new devices, our games could transfer over.

Well, after purchasing many cards and spending hundreds of hours as a family playing Fantasica, they suddenly changed the device rules. ALL devices now must be registered in order to trade or access your inbox. That means you can no longer play. You can't get items you win, trades with friends, cards you purchase... Etc. That means ALL players WILL lose their games. I know lots a of players who have literally spent hundreds of dollars on cards before this stupid new device rule. We have all believed that our games could transfer to new devices and our games would be safe. Not so!

I believe this is fraud! They accepted our money THEN changed the rules, thus assuring the lose of the money previously spent! Also, those who were sharing devices to play on because they didn't have compatable phones or tablets, have already lost their games and items they spent real money on. Blatant fraud!

Lastly, I am very uncomfortable with the thought of Mobage having the registration info for my phone. Too much intrusion into privacy.

They don't even address concerns when I 've emailed them in a personal manner. Everything is a form letter sent days after initial contact. They will implode if they keep up this nonsense!

Company: Mobage
Country: USA
Site: mobage.com

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