GripGo
Misleading charges. Company over-charges you, and you do not find out until after the order goes through

I placed an order for the GripGo dashboard mount at their website, www.getgripgo.com. I think it is run through As Seen On Tv.in very large, clear print, the website states "Buy one get one free", $10.00 [shipping and handling]. When you go to place an order, it will list the price as $10.00, plus $7.95 shipping and handling, and then if you want two, it is actually another $7.95 shipping and handling. We thought it was tricky to advertise a buy one get one free and not mention that it is essentially $8 more for the second one. But, we decided it was worth it to purchase 2. I entered my credit card information, the order went through, and then there were several additional pages i had to click through to get to the receipt as the company tries to ensnare into buying more things. I declined on these items. When i finally got to the receipt, to my surprise, I was not charged the approx. $26, but instead was being charged over $56!! They actually charged me $10.00 for each car mount we ordered, plus over $30 in shipping and handling, plus tax, bringing the total to more than $56!! It was completely outrageous. The company deceives you in the first place about what buy one, get one free actually means, then fleeces you again AFTER you place the order. You don't realize you've been way over-charged until the order has already gone through. I tried calling customer service immediately, but they said they could not cancel anything because it had been too soon. Now i have to do a run-around between this company and my bank to get this charge taken off my card.

Company: GripGo
Country: USA
State: Connecticut
City: Wallingford
Address: P.O. Box 3179
Phone: 18883998444

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