Ucvhost
No customer service

Do NOT use UcvHost.com. The service is cheap. That's the only good thing.
Over the years I have been with them, I have had domains expire after paying for renewal, because they couldn't be bothered to make the required updates. I have temporarily lost domains to hijacking, which took several weeks to resolve. I have had malware/viruses infect a website. I have needed to re-upload entire websites repeatedly because of their shoddy service.

Any time I have needed to contact their technical support, the support would only occur after one to six weeks of repeatedly requesting the support. Typically, this would only happen several days after I mark the support tickets as "critical" (highest level out of 5 stages).

About a week ago, I finally got fed up with their service, and decided to move my websites to a different web hosting provider. I am still waiting to receive a response to my request for the website transfer code.

If you just want to make a personal website that really doesn't matter, perhaps UcvHost would be ideal for you. If you want to have a continually functional, malware-free website, then do not use UcvHost.com.

The "live, online support" is crap. All they ever do is tell you to send and email to the site's technical support department.

Company: Ucvhost
Country: USA

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