Cbazaar.com
I have never had a worse customer service experience

I requested a dress measured "4 years" and obtained a that will unfit a young child newer than 9 years of age. I had been handled as though the wrong dimension was my problem. I delivered my childis dimensions and requested for verification of what dimension I ought to purchase. Following a 16-day wait, I had been informed they couldn't inform me a dimension to-order, but that I ought to choose clothes randomly to allow them to measure. Used to do so, and following a further week of setbacks was informed numerous clothes that I really could order, although not WHAT DIMENSION to order. After I requested again to get a dimension, I had been provided a size that didn't complement the info on the site which wasn't readily available for the clothes I had been informed might match. I subsequently created the demand as easy as you can, and requested for verification that the particular outfit might match my child easily requested it in a particular dimension. I waited greater than a week and required these details significantly more than 3 times. I had been overlooked every time, despite the fact that I repeatedly advised team that I had been nearly out-of time to-order the outfit prior to the wedding where my child was to put it on. All the team was sluggish and inexperienced. Following a month of lost effort and time, I'd no option but to-order a from another website.

Additionally, I had been informed that I'd get a complete reimbursement for my purchase, including delivery. I had been also informed I'd get a gift voucher for that $10 I invested returning the incorrectly sized outfit. Nevertheless, when the outfit was delivered, I had been informed I'd just be credited some of the cost and none of the delivery. After I advised team that I'd been guaranteed a complete reimbursement, and obtained a brand new e-mail encouraging something special voucher for that cost of the outfit and area of the delivery. I had been compelled to consider the challenge to my charge card business.

I've never had a worse customer support expertise.

Company: Cbazaar.com
Country: USA
Site: cbazaar.com

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