Sams Club Service Plan
Sams Club Servie Plan is a Joke

3rd strike for me with Sams "NO Service" Plan - I'm faced with trashing a 2 year old $1400 HP laptop.

1. I bought a 2 year service plan at sams for my $1400 pc - my 3rd one.

2. I LOST THE RECEIPT - no problem - their phone msg and website say you can pick one up at Sams. Nope! Not unless it's less than 2 years old -even if your service plan has another year!

3. Sams has no way to access my receipt because the purchase was made march!

4. Bottom line: sam's club: "you bought a service plan you can't use!!!"

I have 10 months left in my service plan - my pc is crashed and i have no way to use my lousy service plan.

THIS FEELS LIKE A SCAM - they won't answer the phone or let you onto the "service" website without your receipt - BUT they can't provide the receipt as they claim at Sams! Amazingg

My hard drive crashed 6 months into this plan and i did have the receipt

Your "service" rep told me it was a "software" problem - it was not

I had to to pay $200 for a new hard drive and repair that your rep could not diagnose

I'M BEYOND FRUSTRATED. Penny wise and pound foolish - I think Sams sells old moldy laptops that have been sitting around too long.

Company: Sams Club Service Plan
Country: USA
Site: samsclub.com

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