JC Penney
I will never order or purchase anything from JC Penney again

Internet & Web

I requested a Rocker Recliner from JC Penney online. Ostensibly invest two to three hours including being transferred twice, and placed on store, before I really could get approximately delivery day lastly from Mindy. Aside from the period it required for me to obtain the projected delivery day, I had been constantly informed by Casey as though I were silly, and didn’t determine what she was repeatedly trying to explain to me, she nevertheless couldn’t inform me once the Modification - couch believed to achieve my home, and he or she declined to move to some manger. She held repetitively informing me the manufacturer had 7 to 2 weeks to contact me.

I tried to inform her that I'll not be below throughout the contact time period (7 to 2 weeks) m since I'll in Mexico, and that I won't have the ability to get messages. After challenging about 20 times that I be transferred to some supervisor, lastly, Casey transferred me to Mindy, who again repeated exactly the same info many times, and handled using the same disrepect. Lastly, Mindy required the full time to obtain mean estimated delivery day, that will be all I needed.

A person must be ready to become informed a projected delivery day within 3 times of recieving shipping of a product, and really should have the ability to monitor it from Manufacturer to location and inform the client as a result, and JC Penney workers must handle individuals regardless of how silly they're with regard. I'll never purchase or buy something from JC Penney again, and neither will about 20 additional individuals in my own workplace who around noticed this poor experience.


Company: JC Penney
Country: USA
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