JourneyEd.com
Horrible Customer Service Internet

Horrible company and liars to boot! I bought Adobe Dreamweaver through them at their great low price and when I got the
paid receipt noticed that they charged me $10.01 sales tax! They do not get sales tax since they are not located in the state I am in or have a presence here. I also noticed they charged me $14 for shipping a DVD case! Really? I tried to call customer service to find out why they thought they were able to charge for sales tax and was put through to a
Filipino customer service agent who knows NOTHING about American tax laws!

As I tried to explain to her that they can't charge sales tax she just argued that they do and that is that! I hate companies that outsource! I filed a complaint with the BBB and the company first said I was not charged the sales tax so I gave them the proof, then they tried to say they have given me a refund and tried to make it right which is a utter LIE! I have never received an email from them nor was my credit card refunded. They are cheats and I will not do business with them
again.

Company: JourneyEd.com
Country: USA
Site: journeyed.com

  <     >