Savemore.com
Will not send my gift card OR refund my money (since November)

I placed an order with Savemore.com on or about 11/2, for a $10 Subway gift card that was being sold for $5. My credit card was charged on 11/3, for $5. On 11/10, I received an email from Savemore.com stating that my Subway voucher was ready, with instructions on how to redeem. But I was unable to redeem voucher due to a technical problem with website.

I called Savemore.com around 11/10 to find out what I needed to do, and they said it would be available to redeem in a few days. On 12/12, I emailed Savemore.com asking when I would receive my gift card, stating that my credit card had been charged, and that I still could not redeem voucher online. They replied on 12/13, apologizing for delay, and telling me Subway card would be shipped within the next few business days.

On 12/21, I emailed Savemore.com, asking about my Subway card, which I had not received. They replied on 12/22, telling me my gift card had been mailed out, and to allow 5 business days for card to arrive. Still no card on 1/5, so I emailed Savemore.com again, telling them I never received card, to cancel my order and issue refund immediately to my credit card. Savemore.com replied on 1/5, telling me they had received my refund request and to allow 5-7 business days for refund.

I emailed Savemore.com, on 1/13, asking for immediate refund to my credit card. They replied on 1/13, telling me they had received my refund request and to allow 7-10 business days for refund. On 1/20, I emailed Savemore.com, telling them I had still not received a refund. They replied on 1/20, apologizing again for the delay, and they were "working hard" to get it processed for me, and to allow an additional 5-7 business days for request!

It's February, and I'm not waiting any more! Savemore.com is nothing but a bunch of scammers.

Company: Savemore.com
Country: USA
Phone: 18004411090
Site: savemore.com

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