Friend Finder in
Debited the amount of 29.99 out of my checking account twice without my approval

I checked my bank statement and saw there was two debits of 29.99 takor en out of my checking account by nbcheck.com. Not knowing who this company was i did some further investigating and found out that it originated from a company named friendfinders.com. It took me a couple of weeks to find there customer service number when i called i kept getting a recording. When i finally got a live person i had explained to them that i never enrolled in there services and that i had been a victim of identity theft, and did not authorize the debits of 29.99.

The supervisor I spoke with was becky she said that they would refund me one of the 29.99 debits but could not do the other because it was past 90 days. It was only two days past the 90 days when i spoke with her and I also explained to her that if there customer service number was available I would have called weeks earlier and we wouldnt be having this discussion. She then told me that because I closed my checking account that she would have to get approval to mail me a check and she would call me back. Well its three weeks later still no call back and now when i try to call they either hang up on me or they take my number and tell me someone will call me back.

I had also requested a log in report that would show me longing in to there web site from my I P address so that way she could see that i have never used there site and that it was not me that signed up and of course its not available

Company: Friend Finder in
Country: USA
State: California
City: Sunnyvalle
Address: 220 Humbolt Ct
Phone: 6107571929

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