Prokennel.com
Avoid at any cost guys

Operator or representative named our center. She was really cryptic about who she was & required we approve a prescription because we "screwed-up the very first time." Evidently we offered our customer a written prescription for Heartgard rather than the Interceptor he required. Our assistant tried frantically to comprehend the problem and described we'd no records & will have to contact the customer, however passed the phone call to me, a boss. I again informed this prokennel repetition that I'd need to get authorization in the client before permitting and sometimes even discussing your petis medicine (we regard our customer's privacy). I went as far as to acknowledge that simply because we'd no records, didnot necassarily mean the customer didnot obtain the medicine - I simply needed to make certain. This lady was in this rush to possess it-done instantly - it made me extremely suspect. While I'dnot surrender, she kept saying, "Therefore, I am likely to contact this individual and let them know you declined to fix the problem." I eventually just hung-up about the lady & named our customer. The customer established their desires for Interceptor through the corporation & I named within the RX (towards the same lady) within three minutes of speaking with prokennel. Had I observed all of the terrible opinions, I'd have provided our customer a heads-up. Since I understand, our center is likely to be conscious for the customers. Notice to Prokennel: bad company drops company. You-can't be rude to anybody in the event that you benefit your representative.

Company: Prokennel.com
Country: USA
Site: prokennel.com

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