EGumball
Deceptive sales and predatory business practices Internet

I was contacted by phone by eGumball's marketer who implied the company was part of Google, described helpful marketing services based on a microsite they would post and do search optimization for representing my business, over which I would have control. They then posted a shoddy, amateur-appearing microsite, rife with misspellings and inaccuracies without my clearance to do so and, when I discovered it, refused to take it down, refund me or even immediately terminate my contract as I requested upon becoming aware of what had been posted which was detrimental to my professional reputation and business.

I was rudely treated, told the contract could not be terminated early (before 6 months) and was threatened that the microsite would not be taken down until I had paid off the remainder of the contract. When I wrote naming this blackmail I was finally assured the microsite would be taken down at that time, which did not happen, after my giving in and agreeing to wait out the 6 months contract.

After the six months initial contract although they were in possession of my letter demanding termination ASAP they nonetheless converted my 6 month contract into an ongoing month to month for which they continued to charge my credit card. When I discovered this and asked to be refunded at least the fees charged after the end of the initial contract they again refused any recourse. This is a disreputable company which deceived me into signing a contract, posted damaging content and willfully ignored requests to terminate, harming my business and reputation in the process.

Company: EGumball
Country: USA
Address: 8687 research drive, irvine, ca 92618
Phone: 9495971000
Site: egumball.com

  <     >