Just Jost Ltd
Justhost Illegal withdrawal of money from my PayPal account after the cancellation of service

I set up a web domain through Just Host Ltd. (www.justhost.com) starting on June 10. On March 28 I cancelled the account. The cancellation was successful because Jost Host Ltd eliminated my domain within a few days of the cancellation.

On June 7, Just Host Ltd. Charged my PayPal account, as if I had not cancelled the account. When I realized this illegal charge, I contacted Just Host at several e-mail addresses (support@justhost.com, billing@justhost.com, refunds@justhost.com) as well as several online chats to no avail. I did not hear anything from refunds@justhost.com for six days. Just Host Ltd. Replied from other email adresses, but their responses were limited to the variation of "I can see this ticket is a duplicate and will now be closed. Your query will be dealt with in your separate ticket. You have been responded to in a separate ticket which is (Ticket #*).

Even after almost one week of e-mailing, this situation has not been resolved.

Company: Just Jost Ltd
Country: USA
Phone: 18887557585
Site: justhost.com

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