CenturyLink
Poor "High Speed" Service

I've an "as much as 10mb" support from CenturyLink. At this time, I Would be pleased if it achieved 3mb. Atleast with 3mb I'd have the ability to flow an SD film from Vudu. I ought to have the ability flow an HDX film any moment (requirements 6mb) but I can't actually understand this pace from CenturyLink. Our last 20-speed assessments during the last 2 weeks have usually ranged from 1.5 - 3.0mb. I'm fed up with losing my period together about the telephone. Each time I contact, I've togo through the same kind of program (operating more velocity assessments, hanging my notebook via ethernet to "get rid of the instant" and retarting the modem (that we rent from CenturyLink since I had been tired of them accusing my device).in Jan their technological assistance group used times at my house declaring that 10mb was examined about the point therefore "it should be anything in my own home." They changed the device and went a variety of assessments but were confused from the rate test results. Fundamentally, they established they'd to displace a panel in the regional NOC. Our web returned as much as 8-10mb for around per week and it has never been close since. Each time I visit view a film, it buffers because of rate problems. I actually donot possess the time for you to take a seat on the telephone for their specialized assistance group for 45 minutes each time this occurs. I'm ill and fed up with it. Our support is actually useless. That by itself is poor enough however itis a whole lot worse understanding I'm spending money on a 10mb support and seldom obtaining a fraction of this. Should you purchased an automobile also it just included 3 wheels it'd generate you nuts. That is how I'm. I can not change my supplier normally I'd. You had believe somebody in CenturyLink could be ready to assist me. Joey, you've been adequate to react to some related grievances. I would relish it should you may help me. Shaun

Company: CenturyLink
Country: USA

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