TravelZoo Local Deals
Fraudulent Sale of Vouchers

Please beware before buying any Travelzoo Nearby offer deals. They have a litany of fine-print that dishonest retailers frequently utilize to obtain out-of praising the voucher - and Travelzoo is going to do practically nothing should you contact them regarding a voucher which was not recognized despite your abiding from the guidelines.

Lately I bought a voucher to Hudson Patio club in NYC which was to become recognized for accessibility anytime between 8-11 pm. We came there at 10:50 and were informed that since based on their time it had been currently 11 pm we'd not be permitted to make use of the voucher - nevertheless we'd be permitted to spend top dollar to enter for that privledge of operating 45 minutes.

We quickly left and also the following day I approached the vendor and Travelzoo regarding this encounter and required a return. The vendor (Hudson Terrace) recognized I'd a poor expertise and really should be released a return. The client support geniuses at Travelzoo offered me the run around over many times (via telephone and email) till they ultimately delivered mean email declaring that I had been due a complete refund within 7-10 business days plus they apologized for my poor experience. After waiting 10 times I obtained a contact today declaring that no reimbursement is justified since I'd not abided from the fine-print about the voucher (that we had).

Therefore The condition is that this: the vendor declined to recognize a voucher they offered through Travelzoo, recognized their error, stated I ought to be due a refund, Travelzoo approved and guaranteed me a refund, after which reneged on the guarantee for no-good cause. I'm placing this problem up for challenge with my charge card organization but desired to alert anybody who buys a voucher through Travelzoo that you simply have simply no safety from unscrupolous retailers - which Travelzoo may be the many dishonest of.

Company: TravelZoo Local Deals
Country: USA
State: New York

  <     >