1 ink.com
1inks.com Defective Ink Cartridges—Buyer Beware
- 08-11-2011
- 49
In December I purchased a compatible HP 88XL ink cartridge deal from 1ink. It included (2) black extra large cartridges and (1) each standard size cyan, yellow, & magenta cartridges. When the first black cartridge that I installed in my HP Officejet Pro L7680 was empty I installed the 2nd one in December one year later This was beyond their so called 6 month "warranty" period. The cartridge was defective according to my printer software and would not run regardless of what I did with it, and I tried everything. When I contacted 1ink about this in December they advised that because it was beyond the 6 month warranty period they would not do anything. So I kind of have a cartridge full of ink that is destined for the scrap heap. I had never considered that I would need to test cartridges ahead of time within such a limited time frame. If you do buy anything from them (which I do not advise) I recommend you test all cartridges as received since they obviously do not. Because of these sharp business practices I will never purchase another item from them nor would I recommend them to anyone.
Company: 1 ink.com
Country: USA
State: California
City: Burbank
Address: 2850 N. California St. Suite 110
Phone: 8185342660
Site: 1ink.com