Blue Mountain Greeting Cards
Unable to cancel subscription

Internet & Web

I registered to get a 1 week test on the Sunday, 19 March. I came across the choice of cards bad and may not locate appropriate cards about the two events that I attempted to make use of the support. On Saturday, 26 March I went online to stop my account simply to discover that you CAn't stop the account online. Alternatively one is aimed to contact their 800-number but that's just accessible 8AM-8PM Mon Fri. Which means you cannot stop your account within the weekend. I forgot to ask Friday and simply appreciated after I noticed that my charge card have been billed. After I named, after moving a automatic program, I eventually talked to some genuine individual. But I had been informed the cost is non refundable. I attempted to describe that it had been actually difficult to stop the account about the evening that I attempted to do this. I requested to talk to a boss, was placed on store for around 5 minutes. CSR returned to express that no boss was available.

What type of trustworthy organization conducting business online doesn't permit the client to stop exactly the same method because they've registered?


Company: Blue Mountain Greeting Cards
Country: USA
Site: bluemountain.com
  <     >  

RELATED COMPLAINTS

Blue Mountain Greeting Cards
Unable to cancel membership, unable to stop charges

American Greetings online
Overcharge

PosterPass
Unauthorized billing

Lucille Roberts
Lack of customer service

MyEverBriteSmile
Never got it, STILL charged me $!

Melaleuca
I simply want to quit my membership

Blue Mountain Greeting Cards
No such thing as a free trial

Blue Mountain Greeting Cards
Can't Cancel

American Greeting
Can never quit

Blue Mountain Greeting Cards
Billing without availability to services