1-800-US Search
US Search "USSEARCH.com" - no results - fooled and ripped off

Hello,
Okay, here it is in a nutshell. I am a WTC survivor and currently am not working. So, therefore I am not in a situation to waste money as you can understand. I went to www.ussearch.com in a desperate attempt trying to contact an old friend of my mothers. And to no avail, after $80. Oo later (EIGHTY DOLLARS) I have found no results.

My mother and I have filed the application out properly and correctly. USSseach has done nothing and I personally feel that I have been ripped off. I gave my account number to USSearch to find out information about my mothers friend.

I hope you can understand my plea because I went onto the internet and gave my credit card number and OBVIOUSLY, now I AM Worried because again, to no avail USSearch will do nothing for me, When I called the number (877.327.2410 or there is another number 877.327.2450) there apparently wasnt a supervisor/Manager around While the customer Service Rep. ("Robert Strand @ext# 2032) when I called and had to claim that I was fooled and ripped off, because I received nooo information, as to why I could not get MY information that I paid Eighty Dollars for.

Mr. Robert Stand offered me after I was complaining for about 15 minutes Mr. Strand offered2 me 25% off... Which would mean because he calculated it and actually said I would get $14.98 back. So basically I wasted $65.00. I happend to do a rush delivery to pay $20.00 EXTRA within an hour. So, "Mr. Strand" said that the only thing he could do for me being there was not a Supervisor/Manager around. But, I will not ACCEPT $15.00 back. My mom and I do not think that is a fair deal. PLEASE HELP ME!!!

I also tried to find out the Corporate number but again... Did not succeed into my endeavor to do so. I hope that this will make a difference in anything I have written.

Hopefull will hear from you soon.
Thank You - Lee-Anne Concheiro

Company: 1-800-US Search
Country: USA
State: California
City: Los Angeles
Address: 5401 Beethoven Street

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