COX Communications
Actual Chat Session with COX

Listed here is A REAL talk record with COX, about their prices for Highspeed Internet. Observe that they CAn't offer support towards the tackle I offered, though it is clearly the handle of COX in my own area

System:

Trying To link you by having an owner...

Program:

Edwin has joined the discussion.

Edwin:

Hi, Pack and Save using the Cox Triple-Play! It offers Electronic Cable, Highspeed Internet and Electronic Telephone.

Edwin:

Very Happy To perhaps you have on talk. How have you been performing today?

Bubba:

Okay

Edwin:

How do I help you today?

Bubba:

The least expensive price for highspeed Web is outlined at $46.95. I understand others have gotten a diminished price. Is Cox attempting to decrease new customers?

Edwin:

Certain, I will help you with that Bubba.

Edwin:

To be able to find the very best campaigns in your town, can I please have your total handle (including condo or device quantity if appropriate) with zero code?

Bubba:

Number. Simply use my zip: 85022

Edwin:

I apologize for trouble, I'll struggle to pull-up the info without your total address.

Edwin:

Is there other things that I really could help you with?

Bubba:

Therefore, the clear answer is YES, Cox is attempting to suppress new clients. Correct?

Edwin:

I totally understand and apologize for that trouble.

Edwin:

But I'll struggle to pull-up the info without your total address.

Edwin:

Can I please have your total handle (including condo or device quantity if applicable)?

Bubba:

Off to Qwest I move...

Edwin:

Is there other things that I really could help you with?

Edwin:

It’s been a satisfaction having the ability to help you today. Thanks for visiting and also have an excellent evening.

Bubba:

Yes, you are able to answer the issue. Is $46.95 the cheapest price you've? It's an easy issue.

Edwin:

I'm really wanting to assist you to, but I'll struggle to pull-up the info without your total address.

Edwin:

I am aware your problem but we don't utilize tackle gathered for advertising functions. They're exclusively used-to aid our clients with any concerns they may have.

Edwin:

Can I please have your total handle (including condo or device quantity if applicable)?

Edwin:

Have you been there?

Edwin:

Are you currently still there?

Bubba:

1101 E. Bell Rd., Phoenix

Edwin:

Thanks. Please maintain one second while I verify providers in your town.

Edwin:

Can there be a flat or device number?

Bubba:

No

Edwin:

Thanks. Please maintain one second while I verify providers in your town.

Edwin:

Thanks for the tolerance.

Edwin:

Sadly at the moment Cox doesn't provide any providers in your town. I apologize for that trouble.

Bubba:

Ha! Exactly What A crock.

Edwin:

Is there other things that I really could help you with?

Bubba:

The issue is: can there be anything more that you're ready to help with?

Edwin:

Bubba, Cox doesn't support all of the places.

Bubba:

The tackle I offered was the previous handle of COX!

Edwin:

Sadly at the moment Cox doesn't provide any providers within the address supplied.

Bubba:

I UNDERSTAND, it never has! Ha

Edwin:

I apologize for that trouble.

Edwin:

It’s been a joy having the ability to help you today. Thanks for visiting and also have an excellent evening.

Program:

Edwin has quit the discussion.

Program:

All providers have remaining the discussion. Discussion has finished!

Company: COX Communications
Country: USA
State: Arizona

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