Nextc.com
Mingle2.com Failure to delete subscriber information

This site (consumer complaints) caused an unnecessary nuisance - it did not allow me to paste a pre-written complaint into this box! Why not? I had to retype the whole complaint!

I was a subscriber to Mingle2.com online dating / matching site for a brief period. I decided that I wanted to end my membership / subscription and contacted the site administrator / help desk. I requested that all data and photos associated with my account be DELETED and asked for a confirmation that this had been done.

I repeatedly reiterated my reasonable request, and received uncooperative responses from "Charles" at the administrative office. Following is the text of the last message I received from Charles:

"For the last time, we do not delete accounts. I have not deleted a single Mingle2 account in my 2 years at the company. I gave you instructions on how to close out your account. Other than that, I can't help you with your request."

Regards,

Charles"

I believe that the Mingle2.com dating site is not serving my interests as a consumer. They have their own interests at heart instead.

I strongly urge any person considering the use of the Mingle2.com dating site to take your business to any one of the dozens of other dating sites that are available and avoid logging onto the Mingle2.com site altogether. I believe that you will regret your involvement with the Mingle2.com site, since it is not user-friendly, as I discovered.

Company: Nextc.com
Country: USA
Site: mingle2.com

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