Odesk
Charged my credit card and received NO product, even after talking to "Customer" support

I placed a project for developers to bid on at Odesk. I selected the one that bid a flat rate and awarded the project. This was my first time using this website. Their website is very confusing and not user friendly.

I've been ripped of by MANY developers charging and not delivering. There was a mistake made on the award of the project and it was setup as a hourly billable account. How would I know that when I accepted a bid for a flat rate?

When Odesk tried to charge my card for the several thousand dollars BEFORE any work had been received by myself, I stopped the charge and notified Odesk that the developer understands and we both agreed he would be paid upon completion of the project ONLY.

Odesk was carefully informed of this, even though the aggressive Odesk person answering the phone continually talked over me and failed to listen to anything I was attempting to tell her regarding the account.

Company: Odesk
Country: USA
State: California
City: Menlo park
Address: 4200 Bohannon Dr Suite 100
Phone: 6508534167
Site: odesk.com

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