OCC Hosting
Stolen Domain and over charging

I have had hosting with OCC Hosting since before they were OCC Hosting it was originally rackroon.net. Today I attempted to move my last domain from them only to have it stolen. I have been over paying for hosting for several years and just never really wanted to move my sites away from them. Finally made that decision after a long thought about it. I purchased a total of 7 domains from Directnic.com and then the last (8th) one I decided to just purchase through OCC Hosting. I had already moved the other 7 domains. Here is what I’ve been paying for years, 3 domains on one account at $12.95 per month, 4 domains on another account at the same $12.95 per month totaling $25.90 and then on the 8th domain which he will not release now even though I paid for the yearly domain charge, was $14.98 quarterly.in looking at my billing I find that when he renewed my domain charge I was charged a total of 3 years but only given 2. Now the quarterly billing was due January 6th and today is January 21, he wants me to pay the entire quarter to release the domain to me, meaning through March. One of my major issues with this guy is that every time I called for customer support, he was on his way out the door to run errands. Ok well there is a time difference, I’m in Arizona and he’s in Florida, but his web site claims 24/7 customer support. Now that a dispute has broken out over the last domain, he has blocked my IP address from his site so I cannot chat with his customer support to resolve the matter of my site. His phones are all VOIP so he has blocked my number that way too. He is a Tech guru so he can bash you and do exactly what he wants. His business apparently has gotten so big that those of us who are small time site owners are of no big deal to him. So if you think paying cheap is where I went wrong I don’t consider $30.00 a month cheap considering I would call him maybe once a year. One more thing, on all of these comment sites, I noticed “Janet” is there. I think Janet the guardian angel is one of his employees in the billing department. Nothing like having an employee pump up your business to get a good pay check. Beware of this company!!! They are thieves and customer support is non-existent.

Company: OCC Hosting
Country: USA

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