Exhedra Solutions / Rent A Coder / Rentacoder.com
I was banned and didnt get the payment for the work I had done

This site was recommended by another freelancer and I took up some jobs on the site for which got reviews of 10/10. I had chosen to get the payments at the month end and before the first pay date, an email was sent by a RAC staff to all my buyers that my account was duplicate.
Upon inquiring, I was informed that RAC found me to be holding a duplicate id and the name that they gave me belonged a person who happened to use my laptop for some time. I was not given any proof on the links and told that I would have to close my account. When asked about my pending payments, they informed that I will get that once I finish all the open works after which my account would be closed.
Once I completed all the work, they sent an email that they wont be paying me all the money as it was used to recover some cancellation amount from a linked account. They also said they sent the remaining 40 odd dollars after that to the other account, which I have no way of verifying.

I have a few questions for which I didnt get the answers during my email conversations with RAC employees:
- If they are not sharing how they identify duplicate account holders, atleast they should look at the proof I am giving to prove my innocence.
- If they do all paypal validations, why cant they recover their cancellation fees from that person's account?
- After all this, RAC says they are paying me $40 something, then they should pay it to my account. Then why pay to the other account where I have no means of verifying?
- If they can send my money to the other paypal account, why cant they recover their cancellation fees from that paypal?

I feel I have been victimized here. I didn't even get a satisfactory answer from the RAC staff and they just keep on repeating the same predefined messages along with links to the RAC agreement. My account has been suspended and I have no way of recovering my money.

I feel whatever happened to me was incorrect and I was not given good enough reasons for that. And end of the day, I lost all the money which I deserve for my hard work.

Company: Exhedra Solutions / Rent A Coder / Rentacoder.com
Country: USA
Site: rentacoder.com

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