GetAFreelancer.com
Fraudelent billing

GetAFreelancer.com does not follow standard ethics on their billing policy and they add extra hidden fees to their members to pay.

Submitting a "project request" to their site is free for a trial. But upon selecting a provider you have to pay them a cut of the agreed sum. This all is ok.

But when it comes down to paying the actual fee for them they have tricks up on their sleeves which THEY DO NOT ANNOUNCE BEFORE IT IS THE TIME TO PAY. This information is NOT presented to a new user at their FAQ page or anywhere else where it can be seen before starting to use the site.

Namely following issues:

* The minimum allowed amount to "deposit" to them is $10.

Gt; The fees paid for them of project ads can be less than this, so if you would have to pay let's say $5, you cannot do that, they will take another $5 extra.

* They add additional payment "transaction" charges to each deposit you make. Although commonly at every shop or other merchant these transaction fees are paid by the payment receiver, not the customer!

Gt; If you try to deposit $30 to the account their system automatically adds the fees ON TOP of this sum, so you end up paying $31 instead! Or if your project cost was $5, you would have to pay $10.6 instead (!!).

* After all this they still provide you with a fancy PDF formatted invoice that only states the original sum to be paid to them, but IN REALITY you have to pay them more!

* If you have happened to pay too much, made an early deposit for example, it is rather impossible to get a refund if your amount is small. As they do not refund sums smaller than $30! And the refund takes up to two weeks!

* And did you notice that if you do not use your account they charge you $5 every month, this is just one of the "interesting" things found at their Terms of Service.

This is not a fair trade from them. Stay out and use another freelance service provider. Read other complaints of them...

Company: GetAFreelancer.com
Country: USA

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