Onlinevegas
Shouldberipffcasino.com

Caution! Be very leary of this online casino.! Do not give them your credit card information! I just wish i would have done my research about online gambling before i joined Onlinevegas.com. Don't be like me and learn the hard way. One Friday night i was bored and thought i would try my hand at the online gambling casino Onlinevegas.com. It cost me thousands of dollars... I'm not kidding... They almost clean out my bank account. The site looked legit so i joined, gave them my credit card information and applied 25.00 to my account and received a 25.00 bonus, cool right? I thought so.

I played for a while and lost, so i decided to try again with another 25.00. I had spoke to customer service, where they verified my information, name address, card number and cvv number. I lost the second 25.00 and decided to stop there. The following Monday i checked my banking online and discovered that i had 20 pending transactions, i contacted my bank right away to inquire about the transactions. I was told i could not dispute any charges until they posted to my account, I waited until the following day, until they had posted at which time i canceled my bank card and disputed all the transactions that were posting to my account. I at this point still had no idea who the merchant was because they used names like, paybyvoucher.com, LOGOS, Microtechpay.com, Ebook, paylineservice.com as the merchant description.

Well with a little research i soon found out that they were related to ONLINEVEGAS.com, i called the numbers associated with the merchant names, all different phone numbers, only to find a home answering machine with the same message and same mans voice. Onlinevegas also uses several different phone numbers, so i decided to login in and selected online customer service to help in resolving this matter. THEY ARE OUT RIGHT RUDE! I was asked to call them for further help, so i did and i spoke to the supervisor on duty! She transfers me to security, where i get another person who has a difficult time speaking English or understanding me. I proceed to explain my situation that i have un authorized transactions that appeared on my bank statement and asked them to verify the merchant name used when charging someones account, well guess what? It took about 10-15 minutes, as i was told they hundreds of "processors" so after the operator verified, that indeed the merchant names used were theirs.

The operator proceeds to tell me that my ip address record, for the un authorized transactions is the same as the one used when i joined, why did i think she would tell me any different, of course she had my ip address, i joined on there website... Duh! I was given the amounts that were charged to my card, at that point i tried to explain that i was charged MORE than what she said i was, so i asked is there anyway that there could be an error on there side, she was adamant that no mistake was made on there end, that i made the charges and was responsible to pay them and that they had enough information to dismiss my claim against them. I also asked her to explain if my credit card was used, how could they process my transaction as a debit Pos (pin-based) transaction.

She said she had nothing to do with that. The operator, security person or whomever she was also told me that they use all those different"hundreds" of processors names because banks don't like you using a credit or debit card with a master card/visa logo and they might have an "issue" with me for using my card like that. With me? You accepted the card and ripped me off! I explained to her that i reside in the USA and that no way possible could i have been in singapore, tel-aviv, Luxembourg to complete a (pin-based) transaction. HELP! I am just waiting to hear back from my bank. Can anyone else help me with this situation or has had this happen to them?

Company: Onlinevegas
Country: USA
Phone: 8668814283
Site: www.onlinevegas.com

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