HughesNet
Terrible service
- 08-03-2009
- 17
Hughesnet publishes (see FAQ 03-Connection speeds) that a Pro Plan subscribeer will geet up to 1.0 Mbps, with typical speeds of about 650-750 Kbps during peak times. They are right about the speed of 650-750, but its all day long! Peak hours are 24 hrs to them, not just a cuple of hours when everyone is checking email or whatever. I have been fighting with them for seven months to no avail. I can't even get them to cancel my service without a fight and a penalty. This company ought to be investigated for unfair and deceptive advertising practices, breach of contract, and ailing to meet their obligations to the public for satellite services. They ought to lose thier license to operate. Perhaps a class action law suit is appropriate. If one starts, count me in!
Company: HughesNet
Country: USA
Site: hughesnet.com