Compaq
Compaq Charged $19.95 Support Fee After $2400 Computer Purchase

I bought a Compaq 5900z 700 mhz computer online and spent 2400.00. I ordered it with just a dvd player. When I got it, I installed my hi-val writer, it gave me trouble. So I called Compaq for tech support on this. They told me since I didn't buy the writer from them, they wanted to charge me 19.95... So I worked on it myself. They also told me if I bought the writer from them, then they would, tech it. I bought a Sony CD-RW from them and I installed it. Same problem. So I called tech support again. When they wanted to charge me 19.95 again I asked for the supervisor. He said he would charge me too. So I bought a 2400.00 cpu then a 285.00 cd-rw and they still wont tech support it... I will never buy a Compaq again...

Company: Compaq
Country: USA

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