PayPal
Gift Payment to Friend Not Refunded, Small Claims Planned

Hello. I sent some money as a birthday gift to a friend around August. My friend does not have a credit card and wants nothing to do with PayPal. PayPal has promised to fix the situation but to this date has done nothing.

#1 I have provided them with an email from my friend.

#2 I have called on at least 3 separate occasions.

#3 I have sent them a certified letter stating that technically they are in fact guilty of embezzlement and have not followed the procedures on their own site.

#4 I have complained to the Better Business Bureau and was assigned a "specialist," Ms. Heather Johnson. Up until this date Ms. Johnson has sent me two emails promising to look into it, but has not fixed the situation.

PayPal is leaving me no recourse but to seek a judgment against them in small claims court, where I have much more than the needed amount of evidence. I did not want to pay a $50 filing fee to receive my $50 back, but apparently PayPal uses this scheme as a way to increase their profits, and they leave me no choice.

I would strongly advise AGAINST doing business with PayPal!

Company: PayPal
Country: USA
State: California
City: Mountain View
Address: P.O. BOX 7022
Phone: 8882211161

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