Video Professor
Video Professor should be Ripoff Video Professo

They advertise free tutorial CD's. Just pay $6.95 shipping and Handeling. On 12/28/08 I called and ordered the CD's. I was being offered other CD's and wanted to cancel my order. I was told I could not because it was entered into the computer. I was also told by a supervisor I had 30 days from receipt to return 1 CD and keep the rest.

I received the CD's but with the holidays I didn't get a chance to view them. I checked on the delivery date as to when they were delivered and it was 12/29/08. I figured I had until 1/29/09 to return them. I called on 1/19/09 and was told my credit card was charged $189.

I explained what had happened I was finally given a return authorization number and told to mail 1 disc back. I the tried to run the remaining cd's on my computer which is a MAC and forund out it is not compatable. When I called back I was transfered to Tech Support which is a joke and was told it definitely is compatable with my MAC and they would call me back to guide me through the set up. As you can guess no call back. Their website states not compatable with MAC and when I ordered I told them I had a MAC and was assured it would work. I called back again and sure enough it is not compatable. Customer Service said they are going to refund me $6.95 for original shipping but I would have to pay for the return shipping. So they got me. I should have looked at this site before ordering.

As the sayings go "There is no free lunch" and "If it sounds too good to be true it usually is". Word to the wise stay away from this company.

Company: Video Professor
Country: USA
State: Colorado
City: Denver
Address: 12055 W. 2nd Place
Phone: 3032321244

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