Secret Costumes - Spicy Lingerie - Secretcostumes.com - Secret Enterprises
SpicyLingerie.com Fraudelent Company, Illegally Charged my Credit Card

I placed an order with SecretCostumes.com on 10/8/08. I needed to have costume by 10/21/08 as I was going out of town for Halloween. I received a confirmation 10/08/08 it said that the costume would be shipped Priority Mail 2-3 days.

The item did not arrive as stated. Five days later, on 10/13/08 I sent an email asking, Please advise when I will be receiving this order." I was sent emails to help@secretcostumes.com, info@secretcostumes.com, orders@secretcostumes.com. I received no response.

On 10/14/08 I emailed the company again. Again no response. I tried calling the company. The mailbox was full. I tried the link on the website to chat with a 'friendly' customer service agent only appears to be a link, clicking on it gets you nowhere.

I looked the company up onlineat usacomplaints.com. There were twenty reports written about the Secret Costumes on complaint. I was extremely concerned after reading the fraud reports. I was also leaving in a week and still had no costume so I canceled my order via email the evening of 10/14/08.

The next day 10/15/08 I received the following email "We are sorry to inform you that your request of cancellation is not possible at this moment. This was the first email or response that I had from Secret Costumes in 8 days.

The charge had not been processed on my card and according to the online shipping link that the company provided, the item still had not been sent.

Again I informed Secret Costumes that I no longer wanted the item and purchased another costume elsewhere. They blatantly ignored my request then charged my credit card the next day 10-16-08 and shipped the item.

I refused the delivery (please see Post Office receipt) and returned the item.

Now, the company says that it doesn't except returns.

I have contacted my credit card company who are disputing the charge with them.

I am looking into how to stop these stealing scum!

Company: Secret Costumes - Spicy Lingerie - Secretcostumes.com - Secret Enterprises
Country: USA
State: California
City: Walnut
Address: 355 S. Lemon Ave #D
Phone: 9095980588

  <     >