Bendaroos-Merchant
Tricky questions, no order confirmation, no email
- 10-11-2008
- 21
After placeing an order for bendaroos, I had no opportunity to review my order or make changes it my order. And the order process included tricky questions to try to get more items ordered. My original order for 19.99 turned into $86.63!!
Specifically, I wanted to order a toy (the Bendaroos) offered on TV for my daughter for $19.99. I went to www.bendaroos.com. After filling out info the toy we wanted, a second screen appeared and I thought it was a free item that was supposed to come with the item for no extra charge so I accepted. Then a third screen appeard that was clearly for a new item and I declined its offer, then another confusing screen appeared saying if i chose that item, I would not have shipping charges, so i accepted that one. Then a few more screens appeared and I declines the offers.
Finally a screen appeared saying my order was complete for over $80.00. It included shipping charges that I thought would be covered by accepting one of the offerred items. I had no opportunity to review my order or make any changes. There was no email address and they won't charge my credit card for four weeks meaning I need to wait until then to challenge the order.
This is clearly a scam! I regularly purchase items on the interent, and in the past 10 years I can say that have never had such an experience purchasing items on the internet.
Lorraine94588
pleasanton, California
U.S.A.
Company: Bendaroos-Merchant
Country: USA
State: Connecticut
City: Bridgeport
Address: P.O. Box 13184
Phone: 2035671133