America online
RIP-OFF free year of aol, well not exactly Herndon Virginia, york pennsylvania

Back in May i recieved a gateway laptop computer as a graduation present with a free year of aol service. I activated the account in June and then in august they began to deduct their monthly service fee from my checking account. This went on for 4 months till after many phone calls they stopped and told me that my free year had never been activate.

Finally in Dec. They told me i would have one free year year but that they could not credit my money back becuase of legal agreements with gateway and the fact that this was not company policy. It was amazing to hear the many lies being told by their customer"NO SERVICE" reps. And in fact one of their supervisors stated he did not agree with many of aol's policys.

These people know how dishonest they are and seem to delight in it. I want my 4 months of service back, I'm a poor college student who could really use that money. Maybe I'll change my major to prelaw so i can help others sue these sleazy, unethical, uncaring, theiving companies like AOL!!!

Company: America online
Country: USA
State: Nationwide

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