The CS Center, Herbal Savers
The CS Center, Herbal Savers Unauthorized account debit

I ordered a "trial sample" of a product about 7 or 8 months ago online and paid the "shipping" charge. It was minimal, No big deal. Then about 2 months later, I noticed my account was "dinged" by this company. I called them and they told me I had signed up for their auto-delivery program. NOT! I told them to cancel any shipment, refund my money and take my name out of their system. I got my money in a couple of days and thought that was the end of it.

Not so - on July 11 I noticed they had hit my account again. So I called. The first time I was given a hard time and although promised a refund it did not happen. The 2nd time I called, the guy told me that if I notified my bank and filed a claim, then I would never get my money back.

Finally, the 3rd time I was told that they merged with another company and while integrating their computer systems, they "accidentally activated thousands of closed accounts" and were working to fix it. They promised a refund within 2 weeks.

To date, it has been almost 5 weeks since they first hit my account and no refund. No reply to my emails and no answer when I call the phone number. The website offers no mailing address so I cannot write a letter. My only recourse at this time is to report them to every ripoff report or consumer agency I can find - which I am doing.

Company: The CS Center, Herbal Savers
Country: USA
Phone: 8666520479
Site: herbalsavers.com

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