HP Compaq
Compaq Laptop Defective With Charging Failure and Rude Manager

Extremely horrible
On Nov. 22 I purchased a compaq laptop computer. Since Nov. 22 I have had nothing but issues. Hardware issues. I called service 3 times. Ended up recovering my system 3 times in december and january. Now my computer does not charge. It is not the adapter, it is not the battery. I tried my charger and battery in other compaq computers and this works to charge. I called almost 2 weeks ago. I still have not received a replacement computer and that to send mine in and have it repaired. I have filed a complaint with compaq vp but no response from them. Calling to even get the repair information I was hung up on and had to make a call back and spoke to a manager. Who was extremely rude and have asked for them to fire him. Compaq Presario c717nr is the model number. I have waited 2 weeks.

Company: HP Compaq
Country: USA
Site: hp.com

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