Time Warner Road Runner
Shoddy, quick and unprofessional

Time Warner Road Runner needs to step up on their service. Road Runner was recently installed in my home and the service was shoddy, quick and unprofessional.

The first mistake happened when they did not alert me that I would need ethernet cables. They set up my hub and modem in the middle of my office floor.

When I recalled them back, they left the equipment in the middle of the floor saying they didnt have the time to set it up on the shelf where I requested it. They also put a hole in the middle of my paneled wall to install the cable.

Company: Time Warner Road Runner
Country: USA
State: New York
City: Binghamton-Utica-Rome

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