BestBuy
Refused refund after selling wrong software to me Crystal Lake, Illinois nationwide

Wife purchased tutorial software (on 3/26) based on store employee recommendation. The s/w cost approximately $35.00 with tax.

The tutorial s/w was for WINDOWS VISTA, not XP as they were told repeatedly at the store when asked what operating system they had.

Wife returned the s/w and store refused a cash refund. When they refused refund she called me. I told them that this time I was going to haul them into small claims court.
I spoke with a person (manager? That refused to identify himself) that argued incessantly with me and was rude enough to tell me that he didn't give a $hit what I do that's it's their policy to do no refunds on s/w. Perhaps, but here's the result of their ripping me off for my $35. Hope it's worth the trouble!

Buyer beware with these people.

As an aside, we had problem with this store prior; I purchased a camera lens UV filter only to find the package empty. They refused a refund even after going to the aisle containing the product and observing themselves that ALL of the packages were empty of any lense.

Company: BestBuy
Country: USA
State: Nationwide
Address: Store 315, 6000 Northwest Highway 14, Crystal Lake, IL 60014
Phone: 8154597874

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