PeoplePC.com
Are dragging their heels in cancelling my account and refunding charges since cancellation in October!
- 01-16-2008
- 4
I thought I cancelled my account in October then found charges on my credit card for an antivirus I had not ordered on the cancelled account. I found a home page, email address, and billing summary in January all online at the account I thought had been cancelled last year.
When I called (twice, having been "disconnected") to get customer assistance I was assured they would help me and then said only a supervisor could approve a refund.in transferring me to the supervisor I was "disconnected" twice.
Then I tried an on line "chat". That person was polite and assured me they would cancell and refund just as I requested. I'm not holding my breath, especially after seeing the reports on this and other sites.
Company: PeoplePC.com
Country: USA
Phone: 8662261015
Site: peoplepc.com