Global Internet Solutions
Company overcharged and refuse cancelation

I have just signed up a web hosting service with Global Internet Solutions or GISOL for $5.95 per month on 9/17 at 8AM based on their website advertisement and I had signed up for only 1 year at the total fee of $72. However, they charged me $1,078.22 based on their indication that I am a previous user and need an upgrade.

I disputed and request for cancelation at 10AM on the same day 9/17, but when I spoke to a customer service on the phone, they indicated that because I have a previous account with them, I need to have an upgrade not a new account. They insisted that I need to be charge 36 months at $29.95 per month, despite their website advertised $5.95 and $7.95 per month. They also have a slogan on the website that "Once you sign up, the fee never goes up." I just want to cancel and get my refund but they said that I can not cancel until 8 months later.

I need your help in resolving this, because I don't think this is an ethical business practice.

Company: Global Internet Solutions
Country: USA
State: California
City: Santa Monica
Address: 7336 Santa Monica Blvd., Suite 30
Phone: 8662447925

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