Belleville Computers
Dishonest return policy on parts
- 06-30-2007
- 6
On June 16 I went into the store looking for a socket 775 fan and heatsink. The salesman said he was out of them but may have one. After looking, he found on that was $32.00 but would get me his last on for $29.00. I purchased the fan after installing it in a new barbones kit I found the fan was very loud. I purchased a new one from Canton Computers.
Three days later I returned to the store with the fan and a different salesman told me I broke the fan. I informed him I was building a new computer and would not break a blade on the fan. He informed I needed my receipt to get a refund, of which I did not have at that time.
On June 30 I returned to the store with my receipt and was refused a refund, the same young salesman stated "we don't give refunds only store credits. After reading the bottom of the receipt, I told him the receipt does not state no refunds on parts. He still said no refunds.
If you shop this store, beware they don't follow there own policy about refunds. I try to shop my local stores but I will never shop Belleville Computers again, they are just not honest people. Michigan 3B's here I come!!
Company: Belleville Computers
Country: USA
State: Michigan
City: Belleville
Address: 9886 Belleville Rd
Phone: 7346994999