Tiger Direct, TigerDirect
Com, Dishonest. Did not fulfill rebate. Will not reply to email

A couple of weeks before Christmas, I ordered a refurbished camera from TigerDirect.com. (Don't worry, it was for me. I'd never give anyone a refurbished gift if I could help it). The listing showed a mail-in rebate of $10. Not much, but it made for enough of a price difference to convince me to buy from them rather than someone else.

I got the camera within a few days, and it looks okay and works fine. No problems with the merchandise. I filled out the required form and sent it along with all the required documentation well before the deadline. I even made and kept copies, just as instructed on the rebate form. Then I waited...

I'm still waiting today, more than six months later. I've tried to contact them several times via their online Customer Service link, which supposedly generates an email to them. I have yet to hear back from them. I have not tried calling them on the phone yet. I guess that's my next step, but I really hate being on hold.

By the way, I've also contacted the manufacturer, Fuji. They tell me the rebate is administered by TigerDirect and they (Fuji) have nothing to do with it.

Company: Tiger Direct, TigerDirect
Country: USA
State: Florida
City: Miami
Address: 7795 West Flagler Street, Suite 35
Phone: 8008008300

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