America Online
Being charged during test, no reimbursement!

I tried establishing an AOL acct and throughout the enrollment procedure I obtained a "deadly mistake" twice, lastly about the 3rd endeavor I had been ready to setup a display name. A couple of days later my Credit was billed $25.90 twice, works out despite the fact that I obtained a mistake information the very first 2 times, the support put up these 2 accounts likewise and since just one acct has the capacity to get the "free trial offer" AOL chose to cost my card the $25.90 FOR EVERY of the additional records. After I named to determine what occurred the repetition stated I ought to have named tech support team after I obtained the mistake in the place of beginning around, and so I chose to stop both balances that used to donot need, in addition to the one I did - the repetition subsequently disconnected the phone call then when I called in and waited on-hold for another 10 minute the following repetition stated a reimbursement was released — nicely, its been nearly 14 days and that I have not obtained the reimbursement to my charge card. I tried contacting Customer Support simply to be informed to call-in, which does not support both — where must I proceed from below? I understand something, I'll never actually think about using AOL again.

Company: America Online
Country: USA

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