Ubid
Won't ship my merchandise Won't honor low winning bid price, won't ship my item! Cancelled transaction Worldwide

I won an item on a Ubid auction for a very good price. Several days later Ubid informed me that they did not have my product due to a "warehouse discrepancy". They said that I could wait a couple weeks for more to come in, or accept a $5 coupon for my trouble. I got a very good price so I chose to wait.

Several weeks later, I see that they are again having auctions for this item. A couple days later they inform me that they "do not have the ability to fill this order" and are canceling my transaction, and they once again offer the $5 coupon. The $5 will not nearly make up for the difference in what I won the auction at, and what the item usually sells for, so I persist.

I reply "There must be a way to get me my product. You have the product in stock. You are selling the product everyday. I don't understand why you are trying to cancel my completed auction, rather than sell one less of the item tomorrow." They inform me that "Your order has already been cancelled on 5/20/02 and you have been issued a $5 coupon for the inconvenience"

It make me wonder if they just don't want to honor my transaction because of my low winning bid.

Brian
Minneapolis, Minnesota

Company: Ubid
Country: USA
State: Illinois
City: Chicago
Address: 8550 West Bryn Mawr Avenue, Suite 200

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