MyFamily.com Inc
MyFamily.com - Ancestry.com Ripoff deceived me as to cancellation of services

I took the 30 day free trial to try to find my family. After 30 days I called to cancel my membership, but neither they nor I have a record of this call and it was over a year ago. As the have an "automatic renewal" policy I was changed for the rest of the year 2005. They claim to have sent me e-mails apprising me of this charge, but since I thought I had cancelled, I didn't read any of their e-mail thinking they were solicitations for more business. I just went over those e-mails today and found no such information. I had called them before that and asked for my money back but they said since the charge was a year old, they couldn't reund my money. I have not used this service all year, thinking I was not a member, so I don't think I should have to pay $99 for nothing.

Company: MyFamily.com Inc
Country: USA
State: Utah
City: Provo
Address: 360 West. 4800 North
Phone: 8002623787

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