Guthy Renker
Proactive Billing ripoff

BE CAREFUL when you order from them!

I ordered Proactive & nowhere did I see that it was a "program" or "subscription." (If it's there, it's NOT prominent enough.) Less than a month after the initial order, I happened to be checking my credit card online & saw another charge from them. I immediately called the credit card company to dispute it, saying they'd billed me again although I'd only ordered once. The card company (perhaps because they've received many complaints about Guthy Renker/Proactive???) immediately credited my card.

When the 2nd box came I marked it "RETURN TO SENDER-DID NOT ORDER" & put it back in the mailbox. A few weeks later I got an invoice from them requesting payment; I don't know whether it was because they hadn't received it back, didn't process the return properly or they just wanted to get me to continue the program. Whatever the case, I ignored the invoice and haven't heard from them since.

I advise anyone to pay by check so they can't keep billing your card - unless you do want the program of course. If you use a credit card, handle it the way I did if they do it to you, too.

Company: Guthy Renker
Country: USA
Site: www.guthyrenker.com

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