NetDropShipper.com
Delayed Shipping, Shipped Wrong Product, VERY Difficult to Work With

I placed an order on 12/11 for an eBay customer, and the website promised shipment within 2 business days. After 3 business days and no shipment, I attempted to call them numerous times but no one was available. I then tried to use their "live customer service", but it took several days of checking before it was finally "online". When I spoke with Gabriel, he said it would ship within 2 business days, and cited Christmas delays.

After 17 days of waiting and profusely apologizing to my eBay customer, the product finally shipped. I had ordered a set of 4 graphite-shaft golf clubs.

When my customer received the shipment, it turned out to be a single steel-shaft golf club. It wasn't even the merchandise I had ordered originally... Now over 20 days ago. My eBay customer was furious, and accused me of all kinds of horrible things and filed a complaint with Paypal.

As I wanted to be fair, I refunded my customer's money and trusted NetDropShipper to refund mine. I sent at least 5 emails to every NetDropShipper email address I could find trying to get a full refund, and specifically asked them NOT to give me an in-store credit. About a week later, I received an email that they had given me an in-store credit.

I sent another email barrage demanding a full refund or I'd contact my lawyer. After another week of waiting, they refunded most of the money. I'm still fighting for the last couple dollars.

I trusted their website claims, and was sorely disappointed. I destroyed a relationship with my customer, lost money due to eBay and Paypal fees, and was treated very rudely. I've never dealt with such an awful company, and I would encourage EVERYONE to STAY AWAY!!!

I also filed a report with the Better Business Bureau, and would encourage everyone else to as well. Their URL is www.labbb.org. Let's shut these people down.

Company: NetDropShipper.com
Country: USA
State: California
City: Los Angeles
Address: 2857 East Pico Blvd
Phone: 3232620700

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