TigerDirect
TigerDriect Company lies lies and more lies then rips you off

I needed a USB server (a device that lets me access USB devices through my network, and share them between computers). After searching with MySimon, I found that TigerDirect had the best price. I ASSUMED that they were a reliable company, since they've been around for years and didn't have many negative reviews. So, I purchased my USB server from them. Their web site says that the item usually ships in 1-2 business days. That's baloney!

I ordered it early in the afternoon of this past Friday, and it is now the following Wednesday afternoon. I checked my order status on TigerDirect's web site, finding only: "Order Status: To Drop Shipper - Your order being submitted to third-party warehouse for fulfillment and delivery. Please allow 7-10 business days for processing and shipment." Why did the product page say that it usually ships in 1-2 days?

I called them to find out what's going on and found out that TigerDirect hadn't even ordered the item from their vendor until yesterday (Tuesday). They have no way of finding out when it will ship. The TigerDirect rep told me that the vendor usually ships the item on the same day that they receive the order. My response was: "Not if they do business the way you do." TigerDirect has no way of finding out what the order status is until their vendor notifies them that it has shipped.

I think that online stores should be required to disclose whether they themselves have an item in-stock. Evidently, at least in TigerDirect's case, the statement: "usually ships in 1-2 days", is meaningless.

Company: TigerDirect
Country: USA
State: Florida
City: Miami
Address: 7795 W Flagler St. Suite 35
Phone: 8008008300

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