Microsoft Online Svcs
Unfamiliar $1.00 online services charge, phone support always transferred to closed department

I noticed an unfamiliar charge for "Microsoft Online Svcs - 800 386 5550" for $1.00. I do not subscribe to MSN online.

I called the number and spoke with a person who said he couldn't find any information about me or my charge. Then he forwarded my call to a department that was closed.

I called again, spoke to someone different, and he said he saw the charge but couldn't do anything. He said that it appears to be fraud and that I would have to cancel my credit card. Then he assured me that I would be transferred to a live person who could help, but again the department was closed.

I sense a coverup or lie is being perpetrated. I want to fight back big time. Microsoft should be more careful with their image, as they are one of the biggest brands in the world. Now they and MWI Homeworks are the same in my mind.

I am losing faith in the idea of buying stuff online. Too much fraud.

N
a, Maryland
U.S.A.

Company: Microsoft Online Svcs
Country: USA
Phone: 8003865550

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