Enterprise Expectations Systerms EES
Ripoff dishonest fraudulent billing liars

Started internet service with them in used the service for about three months, didn't like it. Couldn't get on line most of the time, when I did get on line, it was for short periods of time, tried to play games with friends online and would not be able to finish a game of spades or anything else, would get bumped off the service. Finally after putting up with this at $25.00 a month, for 3 or 4 months, with a promise that the service would improve, I finally called 248-651-5300, spoke with Harold/Howard, told him to take me off the service, he was sorry I was not happy with the service, and he would take me off. Ok, all well and good. It is now 2004 and I just discovered that EES is still taking money from my checking account electronicly. I called EES, got Amber, who looked up my account, and said I was still active. I told her no, Howard/Herald, took me off the service back in she said I had had service since 2001. I explained to her again, and she said I should talk to Howard/Herald about a refund. She gave me his cell phone number and said I should call him. I did, he informed me that Amber handled all refunds. Ok, I call Amber back and she says oh no, Howard/Herald would have to make the refund, since it would be so much. She was not authorized to make that large a refund. So I called Howard/Herald back and he says get a lawyer. Nice guy. Lets see who else he has ripped off. I wonder If Samaritan House in Washington, MI was ripped off as well. They do not use EES anymore.

Company: Enterprise Expectations Systerms EES
Country: USA
State: Michigan
City: Rochester
Address: 230 1st. Street
Phone: 2486515300

  <     >