Royal Video Distributors
Ripoff After only after I announced that I filed an Online Fraud Claim they reimbursed me

Watch-out!!!

Once I placed an order with this company, they refused to send any goods till I send them copy of my credit card.

On January the 7th, I placed an order for 500 aduld DVD's. I received an instant order confirmation e-mail and the next day, my American Express Credit card was debited.

Shipment would be done by UPS Worldwide Expedited service.
I asked to confirm the UPS Trk#, but did never get any confirmation.

On January the 20th, I was still waiting!
So I wrote back, they replied that I had to send front/back copy of my Credit Card, including a bank statement by email.

I contacted immediately American Express Belgium, who clearly told me NOT to send such details, but to advise this company to contact American Express Local agency in the US and ask confirmation of all delivery details and to file an Amex Online Fraud Claim. What I did

I wrote 9 emails in 8 days, to have this company contacting Amex for addres & delivery confirmation, wich they never did.

They proposed a 10% discharge in exchange of a copy of my credit card!!!

After I announced them that I filed an Online Fraud Claim they did not want to do any business anymore and reimbursed me.

I just lost a lot of time and confidence in doing online business with US based DVD wholesalecompanies.

Pascal
Tervuren, Maryland
Belgium

Company: Royal Video Distributors
Country: USA
State: Maryland
City: Baltimore
Address: 1030 A. Leslie Ave., Baltimore, MD 21228, USA
Phone: 4107472933

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